Understanding Hospital Companion Verification Process

Safety is our top priority. Every hospital companion undergoes a rigorous verification process before they can accompany your loved ones. Learn about our comprehensive screening process that ensures only the most trustworthy individuals join our team.

Our Verification Process

1. Aadhaar-Based Identity Verification

All companions must provide valid Aadhaar cards for identity verification. We cross-check the Aadhaar number with government databases to ensure authenticity and verify the individual's identity.

2. Police Verification

Every companion undergoes police verification through their local police station. We obtain character certificates and check for any criminal records or pending cases.

3. Reference Checks

We contact previous employers and personal references to verify the companion's work history, reliability, and character.

4. In-Person Interview

Candidates undergo a thorough in-person interview to assess their communication skills, empathy, patience, and suitability for working with elderly patients.

5. Training and Assessment

Approved candidates receive training in patient etiquette, emergency protocols, confidentiality, and communication. They must pass practical assessments before joining.

Ongoing Monitoring

Verification doesn't stop at onboarding. We continuously monitor companion performance through:

• Customer feedback and reviews
• Regular performance evaluations
• Random quality checks
• Refresher training sessions

Your Peace of Mind

When you book a companion through Corelatin, you can be confident that:

• All companions are police and Aadhaar verified
• They have passed comprehensive background checks
• They are trained in patient care and safety
• They sign NDAs for patient privacy
• They are continuously monitored for quality